Tag Archives: change management

Peer Leadership, Courage and Culture Change

The best training program in the world is absolutely worthless without the will to execute it properly, consistently, and with intensity.  ~John Romaniello Let’s face it, corporate America has been trained, retrained, and then trained again (even trained out!) on leadership … Continue reading

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The Reality of Corporate Culture and “Flat World” Thinking

“The church says the earth is flat; but I have seen its shadow on the moon, and I have more confidence even in a shadow than in the church.” ― Ferdinand Magellan Several hundred years ago, most people believed the world … Continue reading

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Wrong! 8 Common Assumptions about Culture Change

Failure is simply the opportunity to begin again, this time more intelligently.  ~Henry Ford One of my greatest insights about culture change came early in my career from an assignment with AVCO Everett Research Labs. Basically this was a defense technology … Continue reading

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Culture Change and Customer Service “Cycle-time”

Conventional wisdom is not always wisdom. The conventional wisdom of organizational behaviour is that it takes 3 or more years to change corporate culture, mainly because culture is often heavily engrained into the systems, behaviours, work habits, values and beliefs … Continue reading

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Consultant, Change Thyself . . .

Here’s one of my favourite consultant jokes . . . A patient was at her doctor’s office after undergoing a complete physical examination. The doctor said, “I have some very grave news for you. You only have six months to live.” … Continue reading

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The Discomfort of the CEO

  My father used to have a saying in our family: If Momma ain’t happy, nobody’s happy! and this little phrase helped me avoid getting deeper into trouble as a kid, and also sheds some light on organizational behaviour and … Continue reading

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Consultants heal thyself . . .

Here’s one of my favourite consultant jokes . . . A patient was at her doctor’s office after undergoing a complete physical examination. The doctor said, “I have some very grave news for you. You only have six months to live.” … Continue reading

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