I can remember back in the dark ages when the first portable Macs and PCs came out. First I had to lug it on and off the airplane, then when I got to my hotel room I usually spent an hour trying to get the dial-up modem to work. Sometimes we even had to unscrew pho telephone wall socket and manually patch the wires to get a connection.
Times have definitely changed, for the better when it comes to hooking up to WiFi, browsing the Internet and even sending large files effortlessly across cyberspace.
But one thing about computer makers really frustrates me, and I’m not alone. And both PC makers and Apple are the same in this regard. The problem is when you buy a new machine and want to migrate all your data and settings from your old machine to your new one. It never works the first time, or the second or third. On average it takes about 2 days to get the new machine loaded and working as well as the old one. Why so difficult?
I would think Apple and all the other laptop makers could easily spend a little creative engineering thinking and design time on the process of setting up a new machine. Right now the process seems to be designed by engineers who are locked in cubicles and never talk to a person trying to set up their new purchase. Even Apple’s Migration Assistant is a hassle.
The setup process takes all the pleasure out of the “new toy” experience and I wind up nearly cursing the manufacturer. My excitement has turned into despair and loathing. I’m a raving fan, but not quite what the marketing department wants. They make it so hard to transfer that Apple even has a dedicated, and costly, service in their Apple stores to help set up your new machine, for a fee of course.
I suggest computer manufacturers spend time thinking like a new purchaser and not just a user. Easy set up and data migration would definitely please everyone.