Monthly Archives: March 2016

What’s Your Corporate Culture Like?

Culture cannot be manufactured. It has to be genuinely nurtured by everyone from the CEO down. Ignoring the health of your culture is like letting aquarium water go foul.       ~ Shaun Parr Culture assessments and corporate culture … Continue reading

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Culture Change . . . Are You Nuts?

One fine day, not long ago, after comparing his company’s stock price against a peer group, the Chief Executive descended from on high and gathered his trustworthy Vice Presidents around him. “Hear ye all. I command ye to reshape our corporate … Continue reading

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There’s No Such Thing As “Culture In A Box”

Early on in my consulting career I worked alongside a Retail Operations Improvement firm. They did the retailing operations and I was involved in the training of staff, store managers and team training.  One of the interesting innovations I saw … Continue reading

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Leadership Lessons from Fly Fishing

It has always been my private conviction that any man who pits his intelligence against a fish and loses has it coming.          ~John Steinbeck Trout are a lot like people; both predictable and highly unpredictable. The … Continue reading

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Character: Actions, Not Words . . .

If you get to thinkin’ you’re a person of some influence, try orderin’ somebody else’s dog around.  ~Cowboy Wisdom Fishing is definitely a solitary pastime.  Just you, the rod, line, fly and (hopefully) a big fish.  As a result there … Continue reading

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The Written Culture and the Default Culture . . .

Suppose you work in a company that has Superior Customer Service as one of its Core Values, Best-In-Class Customer Service as one of its key Strategic Objectives, and a company metric related to something like “90% or above customer satisfaction rating”. It would … Continue reading

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