Tag Archives: Banking

Culture Questions I Am Often Asked . . .

I am often asked by senior executives various questions concerning corporate culture. This past week was no exception when I spoke to a group of risk professionals and regulators from the Australian banking and financial services sector.  The conference title was … Continue reading

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Culture is Free: Banking and Culture Change

Why spend all this time finding and fixing and fighting when you could prevent the incident in the first place?  ~Philip Crosby In 1979, Philip Crosby, the former Quality Director at Martin Aerospace and ITT Corporation, published his first business book, … Continue reading

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Can You Rely on Your Corporate Culture?

Facts from paper are not the same as facts from people. The reliability of the people giving you the facts is as important as the facts themselves.  ~Harold S. Geneen Reliability is an important issue in our fast-paced, modern lifestyles. … Continue reading

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The Blind Leading the Blind: Conduct Risk in Financial Services

The only thing worse than being blind is having sight but no vision.  ~Helen Keller My first historical novel (Almost Perfect) I wrote while living in a stone Chateau in the South of France in the middle of Cathar Country. … Continue reading

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Who “Owns” Corporate Culture?

If everyone is accountable, then no one is accountable. When organisations and companies first evolved, it was the founder who tended to be responsible for just about everything, from visiting the factory floor and telling people what to do, visiting … Continue reading

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Big Banking’s Achilles Heel

What defines us is how well we rise after falling! According to Greek mythology, when Achilles, the son of the goddess Thetis and the Greek hero Peleus, was born it was foretold that he would die young. To protect him, Thetis took the … Continue reading

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Banking and Death by a “Thousand Cuts”

It is far easier to destroy a good brand than to build a good brand! Brand reputation can add, or subtract, significantly to share price.  Consider the brand power of Apple as depicted in this simple graph on global PC … Continue reading

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