Tag Archives: Broken banking

Culture is Free: Banking and Culture Change

Why spend all this time finding and fixing and fighting when you could prevent the incident in the first place?  ~Philip Crosby In 1979, Philip Crosby, the former Quality Director at Martin Aerospace and ITT Corporation, published his first business book, … Continue reading

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Changing the Culture of Banking, Before It’s Too Late

Physicians the world over follow the Hippocratic Oath, which basically says: “Do no harm”. Many bank employees believe their executives follow the “Hypocritical Oath”. Consistent wrongdoing, on any level, is a clear indication of a dysfunctional culture.  Even the best … Continue reading

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Mr. Fixit . . .

I will admit I grew up a while ago and the evidence is that I remember a TV show in the 50’s and early 60’s called Mr. Fixit.  In just a 15 minute slot, Mr. Fixit would show how to … Continue reading

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