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Tag Archives: business strategy execution
Employee Engagement or Strategy Engagement?
When we were kids, we used to play a silly word game called “Which would you rather?” Basically someone would ask you to choose between to gross or disgusting things. For example: “Would you rather eat a worm or step … Continue reading
Posted in corporate culture, Human Psychology, John R Childress, leadership, Organization Behavior, Personal Development, strategy execution
Tagged British Gas, business strategy execution, Corporate Culture, Customer Service, employee engagement, employee satisfaction, Gallop Poll, Gallup Q12, leadership, Nest thermostat, strategy engagement, strategy execution, The Hive, WalMart, Zappos.com
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Employee Engagement and Strategy Execution: A Real Example
It’s January in London. It’s cold, overcast and rainy almost every day. And besides that, at a latitude of 52 degrees North, darkness falls around 4pm, making it seem even colder. The perfect time of year for the boiler and central … Continue reading
Posted in consulting, leadership, Organization Behavior, strategy execution
Tagged Bad Strategy, boiler repair, British Gas, business strategy, business strategy execution, central heating, employee engagement, Fastbreak, London, Nest, strategy delivery, strategy execution, The Hive Home Hub
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The Pain of Hidden Agendas . . .
Every man has his secret sorrows which the world knows not; and often times we call a man cold when he is only sad. Henry Wadsworth Longfellow The older I get, the more I can learn from my past mistakes … Continue reading