Tag Archives: Continental Airlines

Culture Questions I Am Often Asked . . .

I am often asked by senior executives various questions concerning corporate culture. This past week was no exception when I spoke to a group of risk professionals and regulators from the Australian banking and financial services sector.  The conference title was … Continue reading

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What’s Your Corporate Culture Like?

Culture cannot be manufactured. It has to be genuinely nurtured by everyone from the CEO down. Ignoring the health of your culture is like letting aquarium water go foul.       ~ Shaun Parr Culture assessments and corporate culture … Continue reading

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How Leaders Reshape Culture . . . It’s Not What You Think

One of the foundation “principles” of academics and consultants who research and advise on Corporate Culture is that senior leadership plays a very large role in shaping and changing corporate culture, mostly through articulating new “values” and then the leaders … Continue reading

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Culture Change and Customer Service “Cycle-time”

Conventional wisdom is not always wisdom. The conventional wisdom of organizational behaviour is that it takes 3 or more years to change corporate culture, mainly because culture is often heavily engrained into the systems, behaviours, work habits, values and beliefs … Continue reading

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The Five Foundations of Effective Leadership

Note:  This is reblog of a post I wrote in December, 2012, but I have had numerous requests to repost it. __________________________________ To put it bluntly, I seem to have a whole superstructure with no foundation. But I’m working on … Continue reading

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“Is Strategy Killing Your Business?” guest blog by Christiane Wuillamie

There is no strategy without execution,and there is no execution without leadership. Strategies are meant to carry companies onwards and upwards to lofty performance and competitive advantage.  Sadly, in the majority of firms, big and small, strategies are rarely delivered … Continue reading

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The Best Defense is a Good Offense . . .

Since when did bankruptcy become a strategy? Declaring Chapter 11 bankruptcy in order to solve poor business performance seems to be a growing trend, especially among the US airlines.  The recent news release of the Chapter 11 filing by American … Continue reading

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