Tag Archives: Culture of Banking

Reshaping Conduct and Risk Culture in Banking

(Note:  the thoughts below are drawn from a keynote address and workshop I will be giving in Sydney, Australia on October 12th to the Culture and Conduct in Financial Services Conference.) Between 2008 and 2015 the global financial services sector … Continue reading

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Culture is Free: Banking and Culture Change

Why spend all this time finding and fixing and fighting when you could prevent the incident in the first place?  ~Philip Crosby In 1979, Philip Crosby, the former Quality Director at Martin Aerospace and ITT Corporation, published his first business book, … Continue reading

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An “Unspeakable” Driver of Banking Culture

In the Harry Potter books and movies, there is a character so evil, so foul, so corrupting that ordinary people refused to say his name.  Instead they referred to him as “he who must not be named”!  Of course that was … Continue reading

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Banking’s Two Challenges . . . are Really One!

Shallow men believe in luck or fate. Wise men believe in cause and effect. It’s been six tumultuous years since the global economic meltdown of 2008 and we are finally glimpsing signs of a return to a growing economy.  Belt tightening, cost control, … Continue reading

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The Illusion of Corporate Culture, part 2

In my previous post, The Illusion of Corporate Culture, I put forth a heretical point of view: There is no one corporate culture.  Organizations are really a collection of subcultures. If the subcultures are aligned with the overall business needs … Continue reading

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“Fatbergs” and The Culture of Banking

Recently one of the London papers ran an article about how grease, baby wipes and other gunk is clogging up the sewers under London, significantly reducing the flow of water and sewage to treatment plants.  The clogged pipes and sewers … Continue reading

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If I Had Known It Would Be This Hard . . .

Over the years I have spoken to many entrepreneurs and most say the same thing: “If I had known it was going to be this hard, I never would have started my business!”  Yet, hard or not, frustrations or not, … Continue reading

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