Tag Archives: financial services

Compliance, Risk, Conduct and Culture in Financial Services

“We simply do not know if we have the tools to change the banking culture.”  Lord Turner, UK FSA Chairman This blog is part of  a larger keynote address to the Conduct and Culture in Financial Services Conference, to be … Continue reading

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Reshaping Conduct and Risk Culture in Banking

(Note:  the thoughts below are drawn from a keynote address and workshop I will be giving in Sydney, Australia on October 12th to the Culture and Conduct in Financial Services Conference.) Between 2008 and 2015 the global financial services sector … Continue reading

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Culture is Free: Banking and Culture Change

Why spend all this time finding and fixing and fighting when you could prevent the incident in the first place?  ~Philip Crosby In 1979, Philip Crosby, the former Quality Director at Martin Aerospace and ITT Corporation, published his first business book, … Continue reading

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Can You Rely on Your Corporate Culture?

Facts from paper are not the same as facts from people. The reliability of the people giving you the facts is as important as the facts themselves.  ~Harold S. Geneen Reliability is an important issue in our fast-paced, modern lifestyles. … Continue reading

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The Blind Leading the Blind: Conduct Risk in Financial Services

The only thing worse than being blind is having sight but no vision.  ~Helen Keller My first historical novel (Almost Perfect) I wrote while living in a stone Chateau in the South of France in the middle of Cathar Country. … Continue reading

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Risk and the World of the CEO . . .

Risk comes from not knowing what you’re doing.  ~ Warren Buffet I was having lunch the other day at one of my favourite business restaurants in London with a colleague. At one point the conversation turned to the “world of … Continue reading

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