Tag Archives: quality

Corporate Culture is visible if you know what to look for . . .

Be a yardstick of quality. Some people aren’t used to an environment where excellence is expected. -Steve Jobs Not too long ago a friend of mine asked how to tell a reputable plumber or tradesman from the “cowboy” fixit men … Continue reading

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Culture is Free: Banking and Culture Change

Why spend all this time finding and fixing and fighting when you could prevent the incident in the first place?  ~Philip Crosby In 1979, Philip Crosby, the former Quality Director at Martin Aerospace and ITT Corporation, published his first business book, … Continue reading

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The DEW Line and A Business Early Warning System

The Distant Early Warning Line, also known as the DEW Line or Early Warning Line, was a system of radar stations established by the US and Canadian governments across the Canadian Arctic region in 1957 to detect incoming Soviet bombers during the Cold … Continue reading

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Getting my hair cut . . .

Forget not that the earth delights to feel your bare feet and the winds long to play with your hair.  ~Kahlil Gibran I live in a big city. London, a very big city!  The recent population of Greater London is … Continue reading

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