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Tag Archives: Trust
The 3 Deadly Sins of Poor Leadership, Part 2
In a previous posting I began a series on the 3 Deadly Sins of Poor Leadership. My initial posting focused on not moving fast enough to replace poor performers, either for performance or behavioural reasons. This is especially damaging to … Continue reading
Impact of Company Policies on Culture and Performance
Tell people they’re inadequate long enough and they’ll believe it. Undermine their confidence with constant correction, tweaking, and complaints and they’ll pull back. Fill people with confidence and they’ll act with boldness. I’ve been working for the past couple of … Continue reading
Posted in consulting, corporate culture, Human Psychology, John R Childress, leadership, Organization Behavior, strategy execution
Tagged Accountability, big tractor, Corporate Culture, corporate policies, decision making, internal audit, internal policies, John le Carre, lack of trust, leadership, micromanagement, performance improvement, policies, Trust, victim
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Leadership, Friction and Culture Change
The secret to success is to work smarter, not harder! In a recent blog (Friction and Culture Change) I used the physical concept of friction to help explain the difficulties in culture change and why reshaping corporate culture is so hard and often … Continue reading
Posted in consulting, corporate culture, John R Childress, leadership, Organization Behavior, Personal Development, strategy execution
Tagged building the pyramids, communications, culture change, Egyptian pyramids, friction, informal leaders, leadership, leadership shadows, lubrication, motor oil, respect, shadow of the leader, subcultures, Trust
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Corporate Culture and the World Knowledge Forum
I have been invited to present at the 15th World Knowledge Forum in Seoul, South Korea on the 14-16 October, 2014. This is a real honour for me and I look forward to sharing the stage with close to 200 … Continue reading
Posted in consulting, corporate culture, John R Childress, leadership, Organization Behavior, strategy execution
Tagged Asian corporate culture, Chaebol, Corporate Culture, culture and M&A, culture assessment, culture risk, DeepWater Horizon oil spill, diversity, global corporate culture, globalization, leadership, South Korea, South Korean, Trust, World Knowledge Forum
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George and Harry Take a Trip . . .
“The single biggest problem in communication is the illusion that it has taken place.” -George Bernard Shaw One of the marvels of modern aviation transportation is the autopilot which on a long distance flight effectively and safely guides the jumbo jet … Continue reading
Banking and Death by a “Thousand Cuts”
It is far easier to destroy a good brand than to build a good brand! Brand reputation can add, or subtract, significantly to share price. Consider the brand power of Apple as depicted in this simple graph on global PC … Continue reading
Posted in corporate culture, John R Childress, leadership, Organization Behavior, strategy execution
Tagged airline baggage fees, ancillary fees, ancillary services, Apple, Apple brand, Banking, brand integrity, brand of banking, brand power, brand promise, customer experience, global banking, loss of trust, service charges, Trust
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