Tag Archives: Vision Express

There is only one corporate asset – the customer!

You can dress up a pig, but in the end it is still a pig! After 35 years in business consulting working across multiple industries and numerous geographic regions, I have come to the conclusion that I am not a … Continue reading

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The Buggy Whip, Traditional Publishing and Vision Express

What do these three, the buggy whip, traditional publishing and Vision Express have in common?  They were all highly successful and dominated their respective industries until being displaced by innovation and their traditional business models became obsolete.  I chose these three … Continue reading

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Vision Express, Again and Again . . .

People problems are not always problem people. When you look at the phenomenal growth and success of companies like Zappos, the online shoe retailer, it is easy to see the critical importance of service and customer satisfaction.  If you haven’t … Continue reading

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A visit to Vision Express . . .

The eyes are the windows to the soul. After sitting in front of a computer screen for hours nearly every day my eyes tend to get a little tired and blurry.  Add to that the impact of age on the … Continue reading

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